Employee Policy

1. Employee Code of Conduct

Employees are expected to maintain professional behaviour and conduct themselves responsibly while representing SJ Solutions & Infotech.

• Treat colleagues, clients, vendors, and management with respect.
• Communicate professionally and responsibly.
• Perform assigned responsibilities honestly and efficiently.
• Follow company policies, procedures, and management instructions.
• Maintain professional behaviour during working hours and company-related activities.
• Take responsibility for assigned tasks and deadlines.
• Maintain the confidentiality of company and client information.

2. Working Hours & Attendance

Employees are required to follow the working hours and attendance schedule assigned to their department or role. Employees must report to work on time and complete the required working hours.

• Employees must mark attendance through the designated attendance system.
• Employees should inform their reporting manager in case of unavoidable delay or absence.
• Planned leave or extended absence must be approved in advance.
• Employees are expected to remain available during assigned working hours.
• Frequent late arrivals, unexplained absences, or early departures may result in disciplinary action.

3. Leave Policy

Employees may take leave according to the company's applicable leave structure and eligibility. Planned leave should be requested and approved in advance by the reporting manager.

In case of an emergency or sudden illness, the employee must inform the reporting manager as soon as reasonably possible. Unauthorised absence may be treated as a violation of company policy.

4. Work From Home Policy

Work-from-home arrangements may be provided based on the employee's role, project requirements, performance, and management approval.

• Employees must remain available during agreed working hours.
• Employees must attend scheduled meetings and calls.
• Regular communication with the team must be maintained.
• Assigned work must be completed within the agreed deadlines.
• Company and client information must be kept secure while working remotely.

5. Salary & Payroll

Employees will receive their salary according to the compensation structure agreed upon at the time of employment and the company's payroll schedule.

Employees are responsible for providing accurate bank, identification, tax, and other required information. Any salary-related concern should be communicated to HR or authorised management.

6. Performance & Appraisal

SJ Solutions & Infotech encourages continuous learning, professional development, and performance improvement. Employee performance may be reviewed periodically based on individual responsibilities and business requirements.

Performance may be evaluated on the basis of:

• Quality and accuracy of work.
• Productivity and timely completion of tasks.
• Attendance and punctuality.
• Communication and teamwork.
• Problem-solving and decision-making abilities.
• Client handling and service quality.
• Initiative, ownership, and professional behaviour.
• Achievement of assigned goals and targets.

Salary increments, promotions, incentives, role changes, and additional responsibilities may depend on individual performance, business requirements, company performance, and management decisions.

7. Confidentiality & Data Security

Employees may have access to confidential company, client, financial, technical, marketing, project, or employee information. Such information must be protected and used only for authorised business purposes.

Employees must not:

• Share confidential information with unauthorised persons.
• Copy or transfer confidential company or client data without permission.
• Share passwords or login credentials.
• Disclose client information outside authorised business communication.
• Use company information for personal benefit.

Confidentiality obligations may continue even after an employee leaves the company.

8. Company Property & Equipment

Company-provided laptops, computers, mobile devices, software accounts, email accounts, documents, and other resources must be used responsibly and primarily for authorised business purposes.

• Employees must take reasonable care of company property.
• Unauthorised software must not be installed on company devices.
• Company devices must not be shared with unauthorised persons.
• Company resources must not be misused.
• Company property must be returned when requested or when employment ends.

9. Email, Internet & Communication

Company email, messaging platforms, project management tools, and other communication systems must be used professionally.

Employees must not use company communication systems for illegal, abusive, offensive, discriminatory, or inappropriate activities. Confidential information should only be shared with authorised recipients.

10. Social Media Policy

Employees may use their personal social media accounts responsibly. Employees must not disclose confidential company or client information through social media.

Employees must not falsely represent the company or publish confidential, misleading, abusive, or harmful content that may negatively affect SJ Solutions & Infotech, its clients, employees, or business partners.

11. Workplace Respect & Anti-Harassment

SJ Solutions & Infotech is committed to maintaining a workplace where every employee is treated with dignity and respect.

Harassment, bullying, intimidation, threats, discrimination, inappropriate behaviour, or unwanted conduct will not be tolerated.

Employees are encouraged to report genuine workplace concerns to HR or management through the appropriate reporting channel. Complaints will be handled appropriately and as confidentially as possible, subject to applicable requirements.

12. Equal Opportunity

SJ Solutions & Infotech aims to provide equal professional opportunities based on skills, qualifications, experience, performance, and business requirements.

Employees are expected to support an inclusive, respectful, and professional workplace.

13. Client Communication

Employees who communicate with clients represent SJ Solutions & Infotech and are expected to maintain a professional standard of communication.

• Communicate respectfully and professionally.
• Respond within reasonable timelines.
• Protect client information and data.
• Follow approved company processes.
• Escalate important issues to the appropriate manager.
• Do not make unauthorised commercial or contractual commitments.

14. Intellectual Property

Work created by an employee as part of their assigned duties or using company resources may be subject to the company's intellectual property rights, subject to applicable law and the employee's employment agreement.

This may include:

• Software and source code.
• Website designs and layouts.
• Graphics and creative materials.
• Marketing and written content.
• Business processes and documentation.
• Presentations and databases.
• Technical solutions and project-related work.

Employees must not use, copy, sell, distribute, or disclose company or client intellectual property without appropriate authorisation.

15. Conflict of Interest

Employees must avoid situations where personal interests conflict, or may appear to conflict, with the interests of SJ Solutions & Infotech.

Any potential conflict of interest should be disclosed to management. Employees must not use company information, resources, clients, or business opportunities for unauthorised personal benefit.

16. Gifts & Benefits

Employees must not request or accept gifts, payments, favours, or benefits that could improperly influence business decisions.

Employees should consult management whenever they are unsure whether a gift, benefit, or business courtesy is appropriate.

17. Meetings & Professional Communication

Employees are expected to attend meetings relevant to their responsibilities and participate professionally.

• Join meetings on time.
• Be prepared for scheduled meetings.
• Remain attentive and participate when required.
• Avoid unnecessary interruptions.
• Complete assigned action items within the agreed timeline.

18. Workplace Health & Safety

Employees are expected to maintain a safe and responsible working environment. Any workplace accident, injury, unsafe situation, security concern, or serious safety issue should be reported to management as soon as possible.

19. Use of Artificial Intelligence & Online Tools

Employees may use AI tools and online services for approved business purposes where permitted by the company.

Employees must not upload confidential company information, client data, passwords, private documents, source code, or sensitive business information to external AI or online platforms without appropriate authorisation.

AI-generated content must be reviewed for accuracy, quality, originality, confidentiality, and suitability before being used for company or client work.

20. Disciplinary Policy

Failure to follow company policies may result in appropriate corrective or disciplinary action. Depending on the nature and seriousness of the issue, disciplinary measures may include:

• Verbal counselling.
• Written warning.
• Performance improvement measures.
• Suspension of certain privileges.
• Further disciplinary action.
• Termination of employment.

The company may consider the nature of the violation, circumstances, previous conduct, impact on the company, and applicable requirements when determining appropriate action.

21. Resignation & Notice Period

Employees who wish to resign are required to submit a formal resignation according to the procedure specified in their employment agreement.

Employees are expected to complete the applicable notice period unless an alternative arrangement is approved by management.

During the notice period, employees should:

• Complete or properly hand over assigned work.
• Provide necessary project information.
• Return company property.
• Transfer required files and authorised access.
• Support a smooth transition.
• Maintain professional conduct until the final working day.

22. Termination of Employment

Employment may be terminated by the employee or the company in accordance with the employment agreement and applicable laws.

Termination may occur due to reasons including performance concerns, misconduct, policy violations, unauthorised absence, breach of confidentiality, serious workplace misconduct, business restructuring, redundancy, or other legitimate employment-related reasons.

23. Exit & Handover

Before leaving the organisation, employees are expected to complete the applicable exit and handover process.

• Return company equipment and property.
• Transfer project files and required documentation.
• Provide project status and relevant work information.
• Hand over assigned responsibilities.
• Complete HR and administrative formalities.

24. Employee Grievance Policy

Employees are encouraged to raise genuine workplace concerns through the appropriate HR or management channel.

Concerns may relate to workplace behaviour, management issues, harassment, work environment, salary or payroll matters, workload, team conflicts, policy concerns, or other employment-related matters.

25. Policy Updates

SJ Solutions & Infotech reserves the right to review, update, modify, replace, or introduce company policies whenever required based on business requirements and applicable laws.

Employees will be expected to comply with the latest applicable version of the company's policies. Significant policy changes may be communicated through official company communication channels.

26. Employee Acknowledgement

By joining and continuing employment with SJ Solutions Infotech, employees acknowledge that they are expected to read, understand, and follow the applicable company policies and procedures.

Employees are responsible for seeking clarification from HR or management if they do not understand any policy or workplace requirement.

This Employee Policy should be read together with the employee's employment agreement, applicable company procedures, and applicable laws.

27. Contact Us

For any questions or clarification regarding this Employee Policy, employees may contact SJ Solutions & Infotech through the following details: